Patrick cares about quality and follow through, and this is demonstrated in his continuous efforts to provide a complete solution for his customers, whether internal or external, while working within the limitations of the defined schedule and budget. He places great focus on team building, personal growth, and providing others the opportunity to learn by

challenging his team members to take calculated risks, attend training courses for new skills, and mentoring others. Patrick believes that in order to be indispensable, one must be ready and willing to accept new opportunities, which means making sure there is someone who is prepared to fill the vacuum that is inevitably left when one moves up.